At K2InfoCom, managed by TruweBlogic, we strive to provide high-quality coding education and digital resources. We understand that sometimes things don’t go as expected, and we want to ensure that you are fully informed about our refund process. Please review the following Refund Policy for details on how refunds are handled.
Due to the nature of our digital products and services, our refund policy applies differently based on the type of product or course purchased.
How to Request a Refund: If you wish to request a refund, please contact our support team at contact@k2infocom.com with your order number and the reason for your request. We will review your case and process the refund if it meets the eligibility criteria.
Non-Refundable Items: As digital products are immediately accessible upon purchase, we do not offer refunds for downloadable items such as eBooks, coding templates, and other digital resources, unless there is an issue with the product
Refunds for Bundles: If you purchase a bundle or a special offer, refunds are only available for individual courses in the bundle, not for the entire package unless all courses in the bundle are returned.
Limited-Time Promotions: Refunds for courses purchased through special offers, sales, or promotions may be subject to additional terms. Please read the specific terms of each promotion, as they may include restrictions on refunds.
Contact Support: Reach out to our customer support team at [Support Email]. Provide your order number, the name of the course or product, and a brief explanation of why you are requesting a refund.
Review: Our team will review your request to ensure it meets the eligibility criteria. We may ask for additional information or clarification regarding your purchase or use of the course/product.
Refund Approval: If your refund request is approved, we will initiate the refund to your original payment method. Please note that processing times may vary depending on your payment provider.
Access Revocation: Once the refund is approved, your access to the course or digital product will be revoked.
In cases of unauthorized transactions or technical errors during payment processing, please contact us immediately. We will investigate the issue and, if applicable, issue a full refund or assist with resolving any errors.
Email: contact@k2infocom.com
Phone: +91 8758557767
Address: FF-42, Procube Complex, Nizampura Bus Stand, Vadodara,(Gujarat)
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